CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Monday, January 5th from 5:00:00 PM EST through 8:00:00 PM EST Monday, January 5th.

Scheduled for Jan 5, 18:10 - 20:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jan 05, 2026 - 18:08 EST
This scheduled maintenance affects: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.