ANTHEM - VA - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with connection errors.
Customers are receiving VT07_037 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 25, 2026 - 23:16 EDT
This incident affects: ANTHEM - VA.