This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
HUMANA - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailable Sat, 9/14/2025, from 6:00am ET to 11:00am ET.
Claims submitted during this time will be routed for batch processing.
If you hav...
We are seeing Claim Status Inquiry, Professional Claims, Facility Claims, Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral, HCSR Real Time Authorization, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.