Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 14, 2026 - 19:02 EDT

Identified

We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 14, 2026 - 18:59 EDT
This incident affects: Wellcare and WELLCARE KENTUCKY.