Multiple Payers - FIDELIS CARE NEW YORK, AMBETTER HEALTH, WELLCARE BY DELAWARE FIRST HEALTH, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, WELLCARE NC, AMBETTER FROM FIDELIS CARE, WELLCARE IOWA, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HE...

Incident Report for Payer Notifications

Identified

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Authorization Response transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 22, 2026 - 10:06 EDT
This incident affects: PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, CENTENE, BUCKEYE COMMUNITY HEALTH PLAN, SUNSHINE HEALTH, ABSOLUTE TOTAL CARE, COORDINATED CARE, HOME STATE HEALTH PLAN, LOUISIANA HEALTHCARE CONNECTIONS, CENTENE CORPORATION, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, AMBETTER FROM FIDELIS CARE, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HEALTH PLAN, WELLCARE NC, Absolute Total Care Behavioral Health Medicaid, WELLCARE KENTUCKY, Sunflower Health Plan Behavioral Health Medicaid, MHS Health Wisconsin Behavioral Health Medicaid, TRILLIUM HEALTH RESOURCES, PEACH STATE HEALTH PLAN BEHAVIORAL HEALTH MEDICAID, Superior HealthPlan Behavioral Health Medicaid/CHIP, MeridianComplete, Buckeye Health Plan Behavioral Health Medicaid, YOUTHCARE HEALTHCHOICE ILLINOIS, NH Healthy Families Behavioral Health Medicaid, Home State Health Plan Behavioral Health Medicaid, Managed Health Services - IN Behavioral Health Medicaid, Magnolia Health Behavioral Health Medicaid, WELLCARE BY MERIDIAN MICHIGAN, WELLCARE BY MERIDIAN ILLINOIS, WELLCARE IOWA, WELLCARE BY DELAWARE FIRST HEALTH, AMBETTER HEALTH, FIDELIS CARE NEW YORK, WELLCARE BY ALLWELL, ARIZONA COMPLETE HEALTH, CAROLINA COMPLETE HEALTH, Delaware First Health, HEALTH NET, IOWA TOTAL CARE, NEBRASKA TOTAL CARE, NH HEALTHY FAMILIES, 'OHANA HEALTH PLAN, and PENNSYLVANIA HEALTH AND WELLNESS.