HEALTHCHOICEARIZONA-62179 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 08, 2026 - 03:40 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 06, 2026 - 03:59 EDT