Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

Cook Children's Health Plan - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Apr 14, 2026 - 08:43 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Posted Apr 13, 2026 - 04:35 EDT

This incident affected: Cook Children's Health Plan.