Multiple Payers - PREMERA, BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), OTHER BLUE PLANS-PREMERA BLUE CROSS, PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 22, 2026 - 02:42 EDT

Identified

We are seeing 270 transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Jun 21, 2026 - 23:57 EDT
This incident affected: PREMERA and PREMERA BLUE CROSS.