WELLCARE HEALTH PLANS - Multiple Transactions - Providers requesting services for New Jersey members: Please be sure to select the correct payer name (WELLCARE NEW JERSEY) from the New Jersey region to avoid processing delays.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Feb 05, 2026 - 11:23 EST
This incident affects: WELLCARE HEALTH PLANS.