FLORIDA BLUE - Multiple Transactions - Florida Blue, Florida Blue Medicare, Truli for Health: Services Temporarily Unavailable Description: All Florida Blue, Florida Blue Medicare, and Truli for Health (specify transaction/s if applicable, do not spec...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, Professional Claims, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Update and HCSR Void transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 14, 2026 - 11:03 EDT
This incident affects: FLORIDA BLUE, TRULI HEALTH, FLORIDA BLUE MEDICARE, OTHER BLUE PLANS, FLORIDA BLUE MEMBER COVERAGE, and G00590.