Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

AETNA BETTER HEALTH - 25 - HCSR Inpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Monitoring

We are seeing HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Posted Oct 13, 2025 - 23:30 EDT

This incident affects: AETNA BETTER HEALTH.