Multiple Payers - HUMANA, CompBenefits, Humana Dental Non Claims, HUMANA HMO - Multiple Transactions - Humana is experiencing connection issues, please try your request again later.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 10, 2026 - 11:14 EDT

Update

We are seeing Claim Status Inquiry, Professional Claims, Facility Claims, Professional Claims - 213, Dental Claims and Claim Status Inquiry - Payer transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Apr 10, 2026 - 10:53 EDT

Update

We are seeing Claim Status Inquiry, Professional Claims, Facility Claims, Professional Claims - 213, Dental Claims and Claim Status Inquiry - Payer transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Apr 10, 2026 - 10:52 EDT

Identified

We are seeing Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Apr 10, 2026 - 10:36 EDT
This incident affected: HUMANA, CompBenefits, HUMANA HMO, and Humana Dental Non Claims.
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