Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

HCSC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Jan 26, 2026 - 02:31 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Posted Jan 25, 2026 - 18:51 EST

This incident affected: BCBSMT, BCBSIL, BCBSNM, BCBSOK, BCBSTX, BLUE CROSS COMMUNITY CENTENNIAL, OTHER BLUE PLANS-BCBSIL, OTHER BLUE PLANS-BCBSNM, OTHER BLUE PLANS-BCBSOK, OTHER BLUE PLANS-BCBSTX, BCBS MONTANA, and OTHER BLUE PLANS-BCBSMT.