JOHNSHOPKINS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/AV07 errors.
Customers are receiving timeout/AV07 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Feb 05, 2026 - 15:26 EST
This incident affected: JOHNSHOPKINS.