Subscribe to updates for HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Wednesday, April 29th from 11:00:00 PM ED... via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Payer Notifications creates or resolves an incident.