Multiple Payers - CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), AETNA - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with AAA*42 errors.
Posted Nov 01, 2026 - 02:41 EST
This incident affects: AETNA and CORPORATE BENEFIT SERVICES OF AMERICA (CBSA).