Multiple Payers - ABSOLUTE TOTAL CARE, FIDELIS CARE NEW YORK - Multiple Transactions - Centene, Wellcare, and Fidelis Payers are currently experiencing intermittent issues with Availity impacting authorization transactions. Providers may encounter time...

Incident Report for Payer Notifications

Identified

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Health Care Services Inquiry, HCSR Referral and HCSR Real Time Authorization transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 29, 2026 - 18:52 EDT
This incident affects: ABSOLUTE TOTAL CARE and FIDELIS CARE NEW YORK.