This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - KEYSTONE FIRST VIP CHOICE, KEYSTONE FIRST - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/15/2026, 5:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Aug 17, 2026 - 01:55 EDT
This incident affected: KEYSTONE FIRST VIP CHOICE and KEYSTONE FIRST.