This page is designed to provide information on any known Availity
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Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
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Multiple Payers - MOLINA ILLINOIS, MOLINA HEALTHCARE SOUTH CAROLINA, MOLINA HEALTHCARE MICHIGAN, SENIOR WHOLE HEALTH MASSACHUSETTS - Multiple Transactions - Attention Medicaid Providers: The fax line for authorization submissions will be discontinued o...
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 21, 2025 - 11:14 EST
Update
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 21, 2025 - 10:55 EST
Update
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 14, 2025 - 13:20 EST
Identified
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Nov 14, 2025 - 13:08 EST
This incident affects: MOLINA HEALTHCARE MICHIGAN, MOLINA HEALTHCARE SOUTH CAROLINA, SENIOR WHOLE HEALTH MASSACHUSETTS, and MOLINA ILLINOIS.