Multiple Payers - EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), 100347 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 19, 2026 - 02:54 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42 and VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 17, 2026 - 23:55 EST