FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved.
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 01, 2026 - 20:22 EDT
This incident affected: FLORIDA BLUE.