This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already written up Availity continues to monitor for resolution.
Oct 24, 2025 - 18:20 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 22, 2025 - 10:14 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 23, 2025 - 10:56 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 22, 2025 - 08:49 EDT
Update - We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 22, 2025 - 04:00 EDT
Identified - We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 22, 2025 - 00:43 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 19, 2025 - 04:36 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 17, 2025 - 14:40 EDT
Update - We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Internal Server errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 08, 2025 - 01:34 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Internal Server errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Aug 30, 2025 - 23:55 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 08, 2025 - 03:18 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 24, 2025 - 17:22 EDT
Monitoring - We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 25, 2025 - 17:36 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 28, 2025 - 09:19 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 26, 2025 - 01:09 EDT
Monitoring - We are seeing Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 26, 2025 - 10:43 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 27, 2025 - 19:38 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 27, 2025 - 19:32 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Sep 29, 2025 - 03:39 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout/E1:0 errors. Customers are receiving AV01/E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 29, 2025 - 08:32 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 13, 2025 - 00:55 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 05, 2025 - 11:44 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 05, 2025 - 12:00 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 05, 2025 - 11:19 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Aug 22, 2025 - 11:05 EDT
Monitoring - We are seeing HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 13, 2025 - 23:30 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 09, 2025 - 02:52 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 01, 2025 - 11:14 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Oct 10, 2025 - 12:35 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Oct 10, 2025 - 12:21 EDT
Monitoring - We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Oct 10, 2025 - 12:19 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 28, 2025 - 04:35 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 27, 2025 - 18:56 EDT
Monitoring - We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 26, 2025 - 15:21 EDT
Monitoring - We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 26, 2025 - 14:12 EDT
Monitoring - We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with AAA*42/timeout errors. Customers are receiving AAA*42/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 25, 2025 - 15:55 EDT
Update - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 11, 2025 - 14:02 EDT
Monitoring - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 10, 2025 - 18:03 EDT
Monitoring - We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 10, 2025 - 18:16 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 07, 2025 - 04:29 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Sep 05, 2025 - 19:49 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Sep 05, 2025 - 04:59 EDT
Monitoring - We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Sep 03, 2025 - 09:52 EDT
Monitoring - We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Fee Schedule and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Aug 27, 2025 - 09:13 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Aug 26, 2025 - 17:46 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Aug 24, 2025 - 06:25 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Aug 24, 2025 - 06:18 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Aug 23, 2025 - 20:20 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Aug 29, 2025 - 12:34 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Aug 29, 2025 - 12:22 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Aug 27, 2025 - 09:05 EDT
Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Aug 29, 2025 - 17:39 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Aug 27, 2025 - 12:42 EDT
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 03, 2025 - 18:13 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 03, 2025 - 18:06 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 11, 2025 - 07:33 EDT
Customers are receiving XXXX errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 02, 2025 - 17:11 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 10, 2025 - 17:06 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 10, 2025 - 16:25 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 11, 2025 - 18:08 EDT
We are seeing Claim Status Inquiry, Professional Claims, Facility Claims, Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral, HCSR Real Time Authorization, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 10, 2025 - 16:19 EDT
We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 10, 2025 - 16:51 EDT
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 04, 2025 - 17:02 EDT
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 18, 2025 - 18:21 EDT
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Real Time Authorization transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 15, 2025 - 17:10 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 17, 2025 - 17:54 EDT
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 18, 2025 - 18:17 EDT
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 18, 2025 - 18:14 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 17, 2025 - 17:49 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 23, 2025 - 17:09 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 23, 2025 - 17:14 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Sep 24, 2025 - 16:46 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 10, 2025 - 09:59 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 08, 2025 - 16:16 EDT
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 17, 2025 - 17:56 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 17, 2025 - 13:29 EDT
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 16, 2025 - 17:20 EDT
Update -
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Oct 19, 2025 - 20:26 EDT
Scheduled -
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Oct 19, 2025 - 20:25 EDT
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 17, 2025 - 17:53 EDT
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution. Posted on
Oct 24, 2025 - 17:02 EDT
Resolved -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 10/28/2025, 3:05:00 PM we are seeing successful transactions. We are considering this issue resolved. Availity continues to monitor for resolution.
Oct 28, 15:41 EDT
Resolved -
This incident has been resolved.
Oct 28, 15:28 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 28, 10:16 EDT
Resolved -
This incident has been resolved.
Oct 28, 11:37 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving VT05_035/VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 28, 11:09 EDT
Resolved -
This incident has been resolved.
Oct 28, 07:40 EDT
Identified -
We are seeing Claim Status Inquiry transactions failing with E1:0 errors. Customers are receiving E1:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 24, 18:41 EDT
Resolved -
This incident has been resolved.
Oct 28, 06:50 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 22:18 EDT
Resolved -
This incident has been resolved.
Oct 27, 14:36 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Received errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 27, 13:24 EDT
Resolved -
This incident has been resolved.
Oct 27, 14:25 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 27, 13:09 EDT
Resolved -
This incident has been resolved.
Oct 27, 13:52 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 27, 11:28 EDT
Resolved -
This incident has been resolved.
Oct 27, 13:15 EDT
Update -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
Oct 27, 06:27 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
Oct 27, 06:25 EDT
Resolved -
This incident has been resolved.
Oct 27, 07:01 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 19, 04:31 EDT
Resolved -
This incident has been resolved.
Oct 27, 06:37 EDT
Monitoring -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 10, 04:09 EDT
Resolved -
This incident has been resolved.
Oct 27, 06:30 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 03:38 EDT
Resolved -
This incident has been resolved.
Oct 27, 03:30 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 26, 14:18 EDT
Resolved -
This incident has been resolved.
Oct 27, 03:28 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 26, 19:02 EDT
Resolved -
This incident has been resolved.
Oct 27, 03:28 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 20:42 EDT
Resolved -
This incident has been resolved.
Oct 27, 02:41 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 22:00 EDT
Resolved -
This incident has been resolved.
Oct 27, 02:14 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 26, 14:25 EDT
Resolved -
This incident has been resolved.
Oct 27, 01:21 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 26, 03:39 EDT
Resolved -
This incident has been resolved.
Oct 27, 01:05 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 18:37 EDT
Resolved -
This incident has been resolved.
Oct 27, 01:03 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 22:55 EDT
Resolved -
This incident has been resolved.
Oct 26, 18:52 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 22, 08:35 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 00:33 EDT
Resolved -
This incident has been resolved.
Oct 26, 18:50 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 24, 18:07 EDT
Resolved -
This incident has been resolved.
Oct 26, 16:33 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 25, 22:27 EDT
Resolved -
This incident has been resolved.
Oct 26, 16:32 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 25, 22:44 EDT
Resolved -
This incident has been resolved.
Oct 26, 16:30 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 03:45 EDT
Resolved -
This incident has been resolved.
Oct 26, 16:24 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02_030 errors. Customers are receiving VT02_030 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 26, 06:41 EDT
Resolved -
This incident has been resolved.
Oct 26, 16:15 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 26, 09:09 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 26, 09:04 EDT
Resolved -
This incident has been resolved.
Oct 26, 02:20 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 25, 22:46 EDT
Resolved -
This incident has been resolved.
Oct 25, 20:29 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 22, 17:04 EDT
Resolved -
This incident has been resolved.
Oct 25, 18:55 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 01:51 EDT
Resolved -
This incident has been resolved.
Oct 25, 11:27 EDT
Identified -
We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 24, 23:31 EDT
Resolved -
This incident has been resolved.
Oct 25, 05:32 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 25, 04:48 EDT
Resolved -
This incident has been resolved.
Oct 25, 04:39 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with No Response Received/AAA*42/timeout errors. Customers are receiving AV01/AAA*42/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 22, 14:44 EDT
Resolved -
This incident has been resolved.
Oct 25, 02:37 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 24, 11:38 EDT
Resolved -
This incident has been resolved.
Oct 24, 23:28 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 24, 18:18 EDT
Resolved -
This incident has been resolved.
Oct 24, 18:50 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 01:47 EDT
Resolved -
This incident has been resolved.
Oct 23, 18:05 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 23, 09:25 EDT
Resolved -
This incident has been resolved.
Oct 23, 15:42 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 23, 14:11 EDT
Resolved -
This incident has been resolved.
Oct 23, 14:13 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 23, 10:41 EDT
Resolved -
This incident has been resolved.
Oct 23, 10:30 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 23, 05:59 EDT
Resolved -
This incident has been resolved.
Oct 23, 06:44 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 22, 19:45 EDT
Resolved -
This incident has been resolved.
Oct 23, 02:25 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 23, 00:27 EDT
Resolved -
This incident has been resolved.
Oct 22, 15:56 EDT
Monitoring -
Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions will be unavailable Sunday, August 24th from 12:00:00 AM EDT through 4:00:00 AM EDT Sunday, August 24th.
Aug 23, 21:24 EDT
Resolved -
This incident has been resolved.
Oct 22, 10:26 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 21, 17:56 EDT
Resolved -
This incident has been resolved.
Oct 22, 10:26 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 21, 17:57 EDT
Resolved -
This incident has been resolved.
Oct 22, 09:24 EDT
Monitoring -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Unable to create a ticket from Emdeon Availity continues to monitor for resolution.
Aug 21, 21:51 EDT
Resolved -
This incident has been resolved.
Oct 21, 17:04 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 08:29 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 22:46 EDT
Resolved -
This incident has been resolved.
Oct 21, 14:54 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 13:48 EDT
Resolved -
This incident has been resolved.
Oct 21, 14:38 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 20, 14:29 EDT
Resolved -
This incident has been resolved.
Oct 21, 07:41 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 14:07 EDT
Resolved -
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 21, 07:36 EDT
Resolved -
This incident has been resolved.
Oct 21, 07:31 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 21:14 EDT
Resolved -
This incident has been resolved.
Oct 21, 02:38 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 23:44 EDT
Resolved -
This incident has been resolved.
Oct 21, 02:16 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 20, 22:08 EDT
Resolved -
This incident has been resolved.
Oct 20, 14:49 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 16, 23:22 EDT
Resolved -
This incident has been resolved.
Oct 20, 08:17 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 19, 04:40 EDT
Resolved -
This incident has been resolved.
Oct 20, 06:44 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 17, 18:51 EDT
Resolved -
This incident has been resolved.
Oct 20, 06:41 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 17, 04:40 EDT
Resolved -
This incident has been resolved.
Oct 20, 06:41 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 18, 21:21 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:48 EDT
Update -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 23:34 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 23:33 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:46 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 02:47 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:45 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 19, 22:53 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:12 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 18, 22:30 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:11 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 18:57 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 02:58 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 02:57 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:11 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 21:59 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:10 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 19, 04:37 EDT
Resolved -
This incident has been resolved.
Oct 20, 02:09 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Oct 19, 04:40 EDT
Resolved -
This incident has been resolved.
Oct 20, 00:38 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 05:20 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:59 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 21:34 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:56 EDT
Monitoring -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 3, 01:37 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:51 EDT
Monitoring -
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV07/VT06_013 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 1, 06:43 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:45 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 22:03 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:42 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 23:02 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:40 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 19, 04:31 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:35 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 03:02 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:34 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 17, 21:18 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:28 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 00:30 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:27 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 02:18 EDT
Resolved -
This incident has been resolved.
Oct 19, 23:26 EDT
Update -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 03:19 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 03:18 EDT
Resolved -
This incident has been resolved.
Oct 19, 19:03 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 04:07 EDT
Resolved -
This incident has been resolved.
Oct 19, 19:02 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 04:07 EDT
Resolved -
This incident has been resolved.
Oct 19, 09:36 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 03:30 EDT
Resolved -
This incident has been resolved.
Oct 19, 09:34 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 19, 03:30 EDT
Resolved -
This incident has been resolved.
Oct 19, 05:58 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 17, 00:29 EDT
Resolved -
This incident has been resolved.
Oct 19, 05:56 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 18, 02:29 EDT
Resolved -
This incident has been resolved.
Oct 18, 04:31 EDT
Monitoring -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 4, 03:37 EDT
Resolved -
This incident has been resolved.
Oct 17, 23:21 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Oct 17, 13:53 EDT
Resolved -
This incident has been resolved.
Oct 17, 23:17 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 17, 14:32 EDT
Resolved -
This incident has been resolved.
Oct 17, 22:46 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/Invalid Response errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 16, 17:20 EDT
Resolved -
This incident has been resolved.
Oct 17, 18:47 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 17, 09:54 EDT
Resolved -
This incident has been resolved.
Oct 17, 09:53 EDT
Identified -
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 17, 08:08 EDT
Resolved -
This incident has been resolved.
Oct 17, 08:15 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 16, 21:54 EDT
Resolved -
This incident has been resolved.
Oct 17, 03:40 EDT
Identified -
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Oct 16, 18:59 EDT