Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Jan 01, 2026 - 23:13 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Jan 01, 2026 - 10:31 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with invalid responses.
Customers are receiving VT06_036 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Jan 01, 2026 - 09:47 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with invalid responses.
Customers are receiving VT06_036 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Jan 01, 2026 - 06:48 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 31, 2025 - 08:51 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 2025 - 18:25 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 2025 - 03:25 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 2025 - 02:04 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 25, 2025 - 19:21 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 25, 2025 - 18:44 EST
Update - We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 2025 - 02:08 EST
Identified - We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 23, 2025 - 00:09 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 22, 2025 - 04:43 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 21, 2025 - 01:51 EST
Monitoring - We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 26, 2025 - 14:12 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 19, 2025 - 19:12 EST
Identified - We are seeing Professional Claims transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 19, 2025 - 16:10 EST
Identified - We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 18, 2025 - 17:25 EST
Monitoring - We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 25, 2025 - 15:55 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 08, 2025 - 23:34 EST
Identified - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Nov 21, 2025 - 11:39 EST
Identified - We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 21, 2025 - 11:16 EST
Update - We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 21, 2025 - 11:14 EST
Update - We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 21, 2025 - 10:55 EST
Update - We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 14, 2025 - 13:20 EST
Identified - We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 14, 2025 - 13:08 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 2025 - 04:36 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 08, 2025 - 03:18 EDT
Monitoring - We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 25, 2025 - 17:36 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 26, 2025 - 01:09 EDT
Monitoring - We are seeing Health Care Services Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 26, 2025 - 10:43 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 11:44 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 12:00 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 09, 2025 - 02:52 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:35 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:21 EDT
Monitoring - We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:19 EDT
Monitoring - We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 26, 2025 - 15:21 EDT
Update - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 11, 2025 - 14:02 EDT
Monitoring - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 10, 2025 - 18:03 EDT
Monitoring - We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 10, 2025 - 18:16 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 04:59 EDT
Monitoring - We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Fee Schedule and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Aug 27, 2025 - 09:13 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Aug 26, 2025 - 17:46 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Aug 24, 2025 - 06:25 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Aug 24, 2025 - 06:18 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Aug 23, 2025 - 20:20 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Claims transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Predetermination transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry and Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Predetermination transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - CCE Qualifier transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
CHRISTIAN BROTHERS SERVICES Major Outage
SENTINEL MANAGEMENT SERVICES Major Outage
PLANNED ADMINISTRATORS INC Major Outage
FIRST CHOICE HEALTH NETWORK Operational
BLUECHOICE HEALTHPLAN SOUTH CAROLINA MEDICAID Major Outage
AFLAC Major Outage
BCBS TEXAS Major Outage
BCBS ILLINOIS Major Outage
BCBS OKLAHOMA Major Outage
GOLD KIDNEY HEALTH PLAN Major Outage
AVMED Major Outage
AVMED HEALTH PLANS Major Outage
ODM DENTAQUEST CARESOURCE Major Outage
ANTHEM BC DENTAL Major Outage
ANTHEM BCBS INDIANA DENTAL Major Outage
HEALTH NET VAPCCCP Major Outage
FLORIDA BLUE (BCBS FLORIDA) Major Outage
OTHER BLUE PLAN Major Outage
BCBS NEBRASKA Major Outage
UNITED STATES AUTOMOBILE ASSOCIATION Major Outage
HEALTH PLAN OF THE UPPER OHIO VALLEY Major Outage
HIGHMARK SENIOR HEALTH COMPANY Major Outage
HUMANA DENTAL Major Outage
FREEDOM HEALTH PLAN Operational
FREEDOM HEALTH INCORPORATED Major Outage
OPTIMUM HEALTHCARE INCORPORATED Major Outage
ANTHEM BCBS DENTAL Major Outage
MEDICAID MICHIGAN Operational
BANNER UNIVERSITY FAMILY CARE (UNIVERSITY OF ARIZO Major Outage
PUBLIC EMPLOYEES HEALTH PLAN (PEHP) Major Outage
TRIWEST - TRICARE Major Outage
TRICARE Major Outage
MASS ADVANTAGE Major Outage
ALIGN SENIOR CARE MICHIGAN Major Outage
AllyAlign Senior Care Virginia Major Outage
AllyAlign Senior Care Michigan Major Outage
AllyAlign Senior Care California Major Outage
AllyAlign Senior Care Florida Major Outage
HUMANA BEHAVIORAL HEALTH Major Outage
HOMETOWN HEALTH NETWORK Major Outage
MARCH VISION CARE INCORPORATED Major Outage
WELLCARE BY HEALTH NET Major Outage
AMBETTER HEALTH Major Outage
CENTENE CORPORATION Major Outage
SENIOR WHOLE HEALTH MASSACHUSETTS Major Outage
SENIOR WHOLE HEALTH NEW YORK Major Outage
CENTRAL HEALTH MEDICARE PLAN Major Outage
HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS Major Outage
HEALTH PLAN OF UPPER OHIO VALLEY Major Outage
AVERA HEALTH PLANS Major Outage
ACS BENEFIT SERVICES Major Outage
BCBSNC Major Outage
SKME0 Major Outage
TRIPLE S Major Outage
TRICARE FOR LIFE Major Outage
TRICARE EAST Major Outage
Medigold Health Plans Major Outage
AMERIHEALTH CARITAS PENNSYLVANIA Major Outage
METLIFE DENTAL FAMILY Major Outage
USHL Major Outage
PRHTH Major Outage
BLUE CROSS MEDICARE ADVANTAGE Major Outage
CHRISTUS HEALTH PLAN - NUECES COUNTY HOSPITAL DISTRICT (NCHD) Major Outage
CHRISTUS HEALTH PLAN HEALTH EXCHANGE Major Outage
CHRISTUS HEALTH MEDICARE ADVANTAGE Major Outage
CHRISTUS HEALTH PLAN - US FAMILY HEALTH PLAN (USFHP) Major Outage
CAREFIRST MEDICARE ADVANTAGE Major Outage
Central California Alliance for Hea Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 12 PM ET on Sunday, November 9th till 6 PM ET on Sunday, November 9th. Nov 9, 2025 12:00-18:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 05, 2025 - 13:29 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Nov 9, 2025 15:00-22:00 EST

Update - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 05, 2025 - 14:41 EST
Scheduled - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 05, 2025 - 13:32 EST

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Thursday, November 13th from 5:00:00 PM EST through 7:00:00 AM EST Friday, November 14th. Nov 13, 2025 20:30 - Nov 14, 2025 07:00 EST

Update - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 13, 2025 - 20:23 EST
Scheduled - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Nov 13, 2025 - 20:22 EST

HUMANA - Multiple Transactions - Due to scheduled maintenance HCSR Detailed Auth/Referral, Auth Submission, Referral Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and HCSR Referral transactions will be unavailable ... Nov 13, 2025 21:00-23:00 EST

We are seeing HCSR Detailed Auth/Referral, Auth Submission, Referral Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 12, 2025 - 17:06 EST

Multiple Payers - AETNA, 60054, TEXAS HEALTH, INNOVATION HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Intermittent timeouts may occur for all Real Time transactions on Friday, Novemb... Nov 14, 2025 22:00 - Nov 15, 2025 02:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 13, 2025 - 17:41 EST

HUMANA - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 11/14/2025, at 10pm to Sat, 11/15/2025 at 9:30am ET. If you have an urgent request during this time, please call 1-800-523-0023 Nov 14, 2025 22:00 - Nov 15, 2025 09:30 EST

We are seeing HCSR Referral, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 07, 2025 - 18:38 EST

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, CompBenefits - Multiple Transactions - Claims and Eligibility & Benefit transactions will be unavailable Sat, 11/15/2025, from 2:00... Nov 15, 2025 02:00-05:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 13, 2025 - 11:50 EST

WELLCARE - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and HCSR Outpatient Auth transactions are experiencing intermittent failures. Nov 15, 2025 17:00 - Nov 16, 2025 05:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 14, 2025 - 19:27 EST

Multiple Payers - 60054, AETNA, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, ALLINA HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquir... Nov 16, 2025 00:30-09:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 13, 2025 - 17:46 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, November 16th from 3:00:00 PM EST through 10:0... Nov 16, 2025 15:00-22:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 12, 2025 - 17:10 EST

Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Auth/Referral transactions will be unavailable from Thurs, 11/20/2025, at 9:00pm ET to Fri, 11/21/2025, at 2:00am ET. If you have an urgent Aut... Nov 20, 2025 21:00 - Nov 21, 2025 02:00 EST

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 20, 2025 - 09:18 EST

WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will be down due to DB OS patching activity and be unavailable from 12 AM ET on Saturday, November 22nd till 4 AM ET on Saturday, November 22nd. Nov 22, 2025 00:00-04:00 EST

We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 18, 2025 - 16:40 EST

Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, CompBenefits, HUMANA - Multiple Transactions - Claims and Eligibility & Benefit transactions will be unavailable Sat, 11/22/2025, from 2:00... Nov 22, 2025 02:00-05:00 EST

We are seeing Eligibility and Benefits Inquiry, Professional Claims, Facility Claims and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 19, 2025 - 14:17 EST

HUMANA - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures. Nov 23, 2025 00:00-04:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 22, 2025 - 17:59 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Nov 23, 2025 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 19, 2025 - 14:19 EST

Multiple Payers - MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE TEXAS, MOLINA ILLINOIS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE MICHIGAN, MOLI... Nov 28, 2025 21:00 - Nov 29, 2025 03:00 EST

We are seeing Eligibility and Benefits Inquiry, Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization, Referral Submission and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 25, 2025 - 18:18 EST

Multiple Payers - 100039, BCBS MICHIGAN - 270 - The Real-time 270/1 BCBSM transactions may experience an outage on Saturday November 29th from 11:30 PM until 4:30 AM Sunday November 30th due to system maintenance. We apologize for any inconvenience thi... Nov 29, 2025 23:30 - Nov 30, 2025 04:30 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 27, 2025 - 18:31 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, BCBS South Carolina, BCSCC - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, November 30th from 3:00:00 PM EST throu... Nov 30, 2025 15:00-22:00 EST

We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Nov 25, 2025 - 17:54 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Dec 7, 2025 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 03, 2025 - 13:26 EST

FLORIDA BLUE - ALL - All Florida Blue, Florida Blue Medicare, and Truli for Health transactions will be unavailable from December 13, 2025 7:00 PM ET until December 15, 2025 6:00 AM ET due to a scheduled outage. We apologize for any inconvenience. Dec 10, 2025 14:00 - Dec 15, 2025 06:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 10, 2025 - 13:45 EST

Multiple Payers - 60054, AETNA - ALL - All transactions are experiencing intermittent failures. Dec 12, 2025 22:00 - Dec 13, 2025 03:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 12, 2025 - 01:35 EST

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 12/12/2025, at 10pm to Sat, 12/13/2025 at 9:30am ET. If you ha... Dec 12, 2025 22:00 - Dec 13, 2025 09:30 EST

We are seeing Health Care Services Inquiry, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 10, 2025 - 14:16 EST

HUMANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures. Dec 13, 2025 01:00-05:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 12, 2025 - 01:46 EST

Multiple Payers - BCBSND, BCBSND_NEXTBLUE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, December 13th from 8:00:00 PM EST through 5:00:00 AM E... Dec 13, 2025 20:00 - Dec 14, 2025 05:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 10, 2025 - 17:34 EST

BCBS MASSACHUSETTS - ALL - All transactions are experiencing intermittent failures. Dec 13, 2025 21:00 - Dec 14, 2025 00:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 13, 2025 - 00:17 EST

BCBSTENNESSEE - Claim Status Inquiry - Maintenance scheduled for Saturday 12/13/25 7:00 am to 12/14/25 7:00 am. The following applications will be impacted: Claims Status, Contact Preference, NCCT, Print View Remittance, THCII Reporting Dec 13, 2025 22:55 - Dec 14, 2025 07:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 13, 2025 - 22:49 EST

CENTENE - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, December 14th from 9:00:00 AM EST through 1:00:00 PM EST Sunday, December 14th. Dec 14, 2025 09:00-13:00 EST

We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 12, 2025 - 03:10 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable... Dec 14, 2025 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 10, 2025 - 17:38 EST

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are experiencing intermittent failures. Dec 19, 2025 22:00 - Dec 21, 2025 09:30 EST

We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 13, 2025 - 00:33 EST

WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Friday, December 19th till 1 AM ET on Saturday, December 20th Dec 19, 2025 23:00 - Dec 20, 2025 01:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 18, 2025 - 20:35 EST

Multiple Payers - 100039, BCBS MICHIGAN - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Update transactions will be unavailable Saturday, December 20th from 10:00:00 PM EST throug... Dec 20, 2025 22:00 - Dec 21, 2025 10:00 EST

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Update transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 19, 2025 - 19:39 EST

HUMANA - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailable Sun, 12/21/2025, from 12:00am ET to 4:00am ET. Claims submitted during this time will be routed for batch processing. If you ha... Dec 21, 2025 00:00-04:00 EST

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization, Auth Submission and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 18, 2025 - 22:01 EST

BLUECROSS BLUESHIELD OF MASSACHUSETTS - ALL - Due to scheduled maintenance all transactions will be unavailable Sunday, December 21st from 1:00:00 AM EST through 10:00:00 AM EST Sunday, December 21st. Dec 21, 2025 01:00-10:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 19, 2025 - 19:24 EST

MAGELLAN HEALTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, December 21st from 7:00:00 AM EST through 1:00:00 PM EST Sunday, December 21st. Dec 21, 2025 07:00-13:00 EST

Update - Scheduled downtime to complete hardware and/or OS updates as needed.
Dec 01, 2025 - 16:28 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 01, 2025 - 16:23 EST
Scheduled - Scheduled downtime to complete hardware and/or OS updates as needed.
Dec 21, 2025 - 07:00 EST

WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 12 PM ET on Sunday, December 21st till 6 PM ET on Sunday, December 21st Dec 21, 2025 12:00-18:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 18, 2025 - 19:45 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable... Dec 21, 2025 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 18, 2025 - 07:52 EST

Multiple Payers - BCBSMN MEDICAID, MEDICAID MINNESOTA, DPWMN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. Dec 23, 2025 06:30-07:00 EST

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 19, 2025 - 20:04 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, December 28th fr... Dec 28, 2025 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 23, 2025 - 23:38 EST

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Monday, December 29th from 5:00:00 PM EST through 8:00:00 PM EST Monday, December 29th. Dec 29, 2025 17:00-20:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 29, 2025 - 14:02 EST

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, December 30th from 5:00:00 PM EST through 8:00:00 PM EST Tuesday, December 30th. Dec 30, 2025 17:00-20:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 30, 2025 - 15:06 EST

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Wednesday, December 31st from 5:00:00 PM EST through 8:00:00 PM EST Wednesday, December 31st. Dec 31, 2025 17:00-20:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 30, 2025 - 15:07 EST

Multiple Payers - 95092, CAREPLUS - Multiple Transactions - As of 1/1/2026, CarePlus members have new member IDs for their coverage. For dates of service before 1/1/2026, please use your patient’s old member ID, which begins with a number. For dates of... Jan 1, 2026 00:00 - Jan 31, 2026 23:59 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 10, 2025 - 13:59 EST

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, January 4th from 6:00:00 AM EST through 9:00:00 AM EST Sunday, January 4th. Jan 4, 2026 06:00-09:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 28, 2025 - 20:17 EST

Multiple Payers - BCBSND, BCBSND_NEXTBLUE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, January 4th from 8:00:00 AM EST through 5:00:00 AM EST M... Jan 4, 2026 08:00 - Jan 5, 2026 05:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 31, 2025 - 11:43 EST

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Jan 4, 2026 15:00-22:00 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 31, 2025 - 14:44 EST

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, December 21st from 8:00:00 PM EST through 11:59:00 PM EST Sunday, December 21st. Dec 21, 2026 20:00-23:59 EST

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Dec 13, 2025 - 22:41 EST
Jan 2, 2026

No incidents reported today.

Jan 1, 2026
Resolved - This incident has been resolved.
Jan 1, 09:53 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 02:27 EST
Resolved - This incident has been resolved.
Jan 1, 09:52 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 18:29 EST
Resolved - This incident has been resolved.
Jan 1, 09:42 EST
Identified - We are seeing Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 09:24 EST
Resolved - This incident has been resolved.
Jan 1, 09:40 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Jan 1, 02:10 EST
Resolved - This incident has been resolved.
Jan 1, 09:39 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Jan 1, 02:10 EST
Dec 31, 2025
Resolved - This incident has been resolved.
Dec 31, 22:36 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 31, 20:12 EST
Resolved - This incident has been resolved.
Dec 31, 22:35 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 31, 20:14 EST
Resolved - This incident has been resolved.
Dec 31, 22:35 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 31, 20:15 EST
Resolved - This incident has been resolved.
Dec 31, 22:34 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors.
Customers are receiving VT07_037 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 31, 20:17 EST
Resolved - This incident has been resolved.
Dec 31, 14:28 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 21:39 EST
Dec 30, 2025
Resolved - This incident has been resolved.
Dec 30, 16:45 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 30, 05:41 EST
Dec 29, 2025
Resolved - This incident has been resolved.
Dec 29, 17:07 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 04:47 EST
Resolved - This incident has been resolved.
Dec 29, 13:42 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 00:52 EST
Resolved - This incident has been resolved.
Dec 29, 13:40 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 04:40 EST
Resolved - This incident has been resolved.
Dec 29, 05:43 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 29, 00:00 EST
Resolved - This incident has been resolved.
Dec 29, 05:23 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 18:21 EST
Resolved - This incident has been resolved.
Dec 29, 03:38 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 04:05 EST
Resolved - This incident has been resolved.
Dec 29, 03:37 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 28, 04:37 EST
Resolved - This incident has been resolved.
Dec 29, 03:26 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 28, 01:34 EST
Resolved - This incident has been resolved.
Dec 29, 02:30 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 28, 01:38 EST
Resolved - This incident has been resolved.
Dec 29, 02:17 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 28, 18:46 EST
Resolved - This incident has been resolved.
Dec 29, 02:05 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors.
Customers are receiving AAA*42 and AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 28, 18:48 EST
Resolved - This incident has been resolved.
Dec 29, 00:31 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 22:10 EST
Resolved - This incident has been resolved.
Dec 29, 00:28 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 28, 04:02 EST
Resolved - This incident has been resolved.
Dec 29, 00:10 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 18:15 EST
Dec 28, 2025
Resolved - This incident has been resolved.
Dec 28, 23:01 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 22:31 EST
Resolved - This incident has been resolved.
Dec 28, 22:08 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 02:23 EST
Resolved - This incident has been resolved.
Dec 28, 22:05 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 04:33 EST
Resolved - This incident has been resolved.
Dec 28, 20:01 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 18:14 EST
Resolved - This incident has been resolved.
Dec 28, 05:41 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 04:47 EST
Resolved - This incident has been resolved.
Dec 28, 04:24 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 18:45 EST
Resolved - This incident has been resolved.
Dec 28, 00:38 EST
Update - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 00:30 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 28, 00:29 EST
Dec 27, 2025
Resolved - This incident has been resolved.
Dec 27, 19:48 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 18:38 EST
Resolved - This incident has been resolved.
Dec 27, 19:45 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 04:56 EST
Resolved - This incident has been resolved.
Dec 27, 19:40 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 27, 04:04 EST
Resolved - This incident has been resolved.
Dec 27, 05:53 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 23:43 EST
Dec 26, 2025
Resolved - This incident has been resolved.
Dec 26, 23:33 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 16, 15:48 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors.
Customers are receiving AR02 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 4, 07:44 EST
Resolved - This incident has been resolved.
Dec 26, 19:15 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 19:10 EST
Resolved - This incident has been resolved.
Dec 26, 18:30 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:53 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:52 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:47 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:46 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:45 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 04:42 EST
Resolved - This incident has been resolved.
Dec 26, 06:03 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 26, 03:26 EST
Resolved - This incident has been resolved.
Dec 26, 03:17 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving VT06_036 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 15, 17:12 EST
Resolved - This incident has been resolved.
Dec 26, 02:03 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 19:39 EST
Resolved - This incident has been resolved.
Dec 26, 02:02 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors.
Customers are receiving AAA*42/E1:0 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 02:13 EST
Resolved - This incident has been resolved.
Dec 26, 01:47 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving AV01/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 15:59 EST
Resolved - This incident has been resolved.
Dec 26, 01:37 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 25, 23:52 EST
Resolved - This incident has been resolved.
Dec 26, 00:39 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 01:40 EST
Dec 25, 2025
Resolved - This incident has been resolved.
Dec 25, 23:47 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 04:16 EST
Resolved - This incident has been resolved.
Dec 25, 21:04 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 25, 16:02 EST
Resolved - This incident has been resolved.
Dec 25, 16:09 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 23, 15:21 EST
Dec 24, 2025
Resolved - This incident has been resolved.
Dec 24, 09:07 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 08:48 EST
Resolved - This incident has been resolved.
Dec 24, 09:04 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 24, 08:51 EST
Resolved - This incident has been resolved.
Dec 24, 08:45 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 22, 17:36 EST
Dec 23, 2025
Resolved - This incident has been resolved.
Dec 23, 22:28 EST
Identified - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 23, 20:41 EST
Dec 22, 2025
Resolved - This incident has been resolved.
Dec 22, 13:35 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 22, 05:06 EST
Resolved - This incident has been resolved.
Dec 22, 06:02 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 23:25 EST
Resolved - This incident has been resolved.
Dec 22, 06:02 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 04:46 EST
Resolved - This incident has been resolved.
Dec 22, 06:01 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 04:40 EST
Resolved - This incident has been resolved.
Dec 22, 04:28 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 00:47 EST
Resolved - This incident has been resolved.
Dec 22, 03:14 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 01:48 EST
Resolved - This incident has been resolved.
Dec 22, 03:12 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 02:15 EST
Resolved - This incident has been resolved.
Dec 22, 03:10 EST
Identified - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 00:37 EST
Resolved - This incident has been resolved.
Dec 22, 03:06 EST
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 04:26 EST
Resolved - This incident has been resolved.
Dec 22, 03:04 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 20:01 EST
Resolved - This incident has been resolved.
Dec 22, 03:01 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 20:53 EST
Resolved - This incident has been resolved.
Dec 22, 02:57 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 21:20 EST
Resolved - This incident has been resolved.
Dec 22, 02:55 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Dec 21, 04:31 EST
Resolved - This incident has been resolved.
Dec 22, 02:54 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 21, 03:57 EST
Resolved - This incident has been resolved.
Dec 22, 02:53 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 22:57 EST
Resolved - This incident has been resolved.
Dec 22, 02:50 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Dec 21, 04:19 EST
Resolved - This incident has been resolved.
Dec 22, 01:56 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 04:37 EST
Resolved - This incident has been resolved.
Dec 22, 01:55 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 22:49 EST
Resolved - This incident has been resolved.
Dec 22, 01:48 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 22, 00:13 EST
Dec 21, 2025
Resolved - This incident has been resolved.
Dec 21, 22:01 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 21, 05:24 EST
Dec 20, 2025
Resolved - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Dec 20, 19:01 EST
Resolved - This incident has been resolved.
Dec 20, 18:44 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 02:35 EST
Resolved - This incident has been resolved.
Dec 20, 18:43 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 04:26 EST
Resolved - This incident has been resolved.
Dec 20, 05:38 EST
Identified - We are seeing HCSR Inpatient Auth, HCSR Detailed Auth/Referral and HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 19, 23:44 EST
Resolved - This incident has been resolved.
Dec 20, 05:06 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 00:11 EST
Resolved - This incident has been resolved.
Dec 20, 04:16 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 00:22 EST
Resolved - This incident has been resolved.
Dec 20, 04:15 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 20, 02:45 EST
Dec 19, 2025
Resolved - This incident has been resolved.
Dec 19, 22:50 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/VT06_013 errors.
Customers are receiving AAA*42/VT06_013 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 17, 05:10 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 15, 09:55 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 15, 02:39 EST
Resolved - This incident has been resolved.
Dec 19, 21:44 EST
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Timeout errors.
Customers are receiving AAA*42/VT07_037 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Dec 16, 15:21 EST
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Dec 16, 15:18 EST