Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Already written up
Availity continues to monitor for resolution.

Oct 24, 2025 - 18:20 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 22, 2025 - 10:14 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 23, 2025 - 10:56 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 22, 2025 - 08:49 EDT
Update - We are seeing Claim Status Inquiry transactions failing with E1:0 errors.
Customers are receiving E1:0 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 22, 2025 - 04:00 EDT
Identified - We are seeing Claim Status Inquiry transactions failing with E1:0 errors.
Customers are receiving E1:0 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 22, 2025 - 00:43 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 2025 - 04:36 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 17, 2025 - 14:40 EDT
Update - We are seeing Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Internal Server errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 08, 2025 - 01:34 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Internal Server errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Aug 30, 2025 - 23:55 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 08, 2025 - 03:18 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 24, 2025 - 17:22 EDT
Monitoring - We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 25, 2025 - 17:36 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 28, 2025 - 09:19 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 26, 2025 - 01:09 EDT
Monitoring - We are seeing Health Care Services Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 26, 2025 - 10:43 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 27, 2025 - 19:38 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 27, 2025 - 19:32 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Sep 29, 2025 - 03:39 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout/E1:0 errors.
Customers are receiving AV01/E1:0 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 29, 2025 - 08:32 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 13, 2025 - 00:55 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 11:44 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 12:00 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 11:19 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Aug 22, 2025 - 11:05 EDT
Monitoring - We are seeing HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 13, 2025 - 23:30 EDT
Monitoring - We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 09, 2025 - 02:52 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 01, 2025 - 11:14 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:35 EDT
Update - We are seeing Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:21 EDT
Monitoring - We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 10, 2025 - 12:19 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 28, 2025 - 04:35 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 27, 2025 - 18:56 EDT
Monitoring - We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 26, 2025 - 15:21 EDT
Monitoring - We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 26, 2025 - 14:12 EDT
Monitoring - We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 25, 2025 - 15:55 EDT
Update - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 11, 2025 - 14:02 EDT
Monitoring - We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Authorization Notes and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 10, 2025 - 18:03 EDT
Monitoring - We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 10, 2025 - 18:16 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 07, 2025 - 04:29 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Sep 05, 2025 - 19:49 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Sep 05, 2025 - 04:59 EDT
Monitoring - We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 03, 2025 - 09:52 EDT
Monitoring - We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, Fee Schedule and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Aug 27, 2025 - 09:13 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Aug 26, 2025 - 17:46 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Aug 24, 2025 - 06:25 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Aug 24, 2025 - 06:18 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Aug 23, 2025 - 20:20 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Claims transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Predetermination transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Aug 19, 2025 - 21:05 EDT
Monitoring - Claim Status Inquiry and Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:05 EDT
Monitoring - Professional Predetermination transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - CCE Qualifier transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
Monitoring - Eligibility and Benefits Inquiry transactions are currently unavailable.
Aug 19, 2025 - 21:04 EDT
CHRISTIAN BROTHERS SERVICES ? Major Outage
SENTINEL MANAGEMENT SERVICES ? Major Outage
PLANNED ADMINISTRATORS INC ? Major Outage
FIRST CHOICE HEALTH NETWORK ? Major Outage
BLUECHOICE HEALTHPLAN SOUTH CAROLINA MEDICAID ? Major Outage
AFLAC ? Major Outage
BCBS TEXAS ? Major Outage
BCBS ILLINOIS ? Major Outage
BCBS OKLAHOMA ? Major Outage
GOLD KIDNEY HEALTH PLAN ? Major Outage
AVMED ? Major Outage
AVMED HEALTH PLANS ? Major Outage
ODM DENTAQUEST CARESOURCE ? Major Outage
ANTHEM BC DENTAL ? Major Outage
ANTHEM BCBS INDIANA DENTAL ? Major Outage
HEALTH NET VAPCCCP ? Major Outage
FLORIDA BLUE (BCBS FLORIDA) ? Major Outage
OTHER BLUE PLAN ? Major Outage
BCBS NEBRASKA ? Major Outage
UNITED STATES AUTOMOBILE ASSOCIATION ? Major Outage
HEALTH PLAN OF THE UPPER OHIO VALLEY ? Major Outage
HIGHMARK SENIOR HEALTH COMPANY ? Major Outage
HUMANA DENTAL ? Major Outage
FREEDOM HEALTH PLAN ? Major Outage
FREEDOM HEALTH INCORPORATED ? Major Outage
OPTIMUM HEALTHCARE INCORPORATED ? Major Outage
ANTHEM BCBS DENTAL ? Major Outage
MEDICAID MICHIGAN ? Operational
BANNER UNIVERSITY FAMILY CARE (UNIVERSITY OF ARIZO ? Major Outage
PUBLIC EMPLOYEES HEALTH PLAN (PEHP) ? Major Outage
TRIWEST - TRICARE ? Major Outage
TRICARE ? Major Outage
MASS ADVANTAGE ? Major Outage
BCBSMN ? Major Outage
ALIGN SENIOR CARE MICHIGAN ? Major Outage
AllyAlign Senior Care Virginia ? Major Outage
AllyAlign Senior Care Michigan ? Major Outage
AllyAlign Senior Care California ? Major Outage
AllyAlign Senior Care Florida ? Major Outage
BAYCARE SELECT HEALTH PLANS INCORPORATED ? Major Outage
OTHER BLUE PLANS ANTHEM - WI ? Major Outage
ANTHEM - MO ? Major Outage
ANTHEM - WI ? Major Outage
OTHER BLUE PLANS EMPIRE BCBS - NY ? Major Outage
OTHER BLUE PLANS - BCBSGA ? Major Outage
OTHER BLUE PLANS ANTHEM - IN ? Major Outage
OTHER BLUE PLANS ANTHEM - KY ? Major Outage
OTHER BLUE PLANS ANTHEM - ME ? Major Outage
OTHER BLUE PLANS ANTHEM - MO ? Major Outage
OTHER BLUE PLANS ANTHEM - NH ? Major Outage
OTHER BLUE PLANS ANTHEM - NV ? Major Outage
OTHER BLUE PLANS ANTHEM - OH ? Major Outage
OTHER BLUE PLANS ANTHEM - VA ? Major Outage
ANTHEM - CA ? Major Outage
ANTHEM - CO ? Major Outage
ANTHEM - CT ? Major Outage
BLUECROSS BLUESHIELD OF GEORGIA ? Major Outage
ANTHEM - NV ? Major Outage
ANTHEM - IN ? Major Outage
ANTHEM - KY ? Major Outage
ANTHEM - ME ? Major Outage
ANTHEM - NH ? Major Outage
EMPIRE BC - NY ? Major Outage
ANTHEM - OH ? Major Outage
ANTHEM - VA ? Major Outage
EMPIRE BCBS - NY ? Major Outage
AMERIGROUP ? Major Outage
DELL CHILDRENS HEALTH PLAN ? Major Outage
MANAGED CARE SERVICES MCS - CA ? Major Outage
OTHER BLUE PLANS ANTHEM - CA ? Major Outage
OTHER BLUE PLANS ANTHEM - CO ? Major Outage
OTHER BLUE PLANS ANTHEM - CT ? Major Outage
OTHER BLUE PLANS EMPIRE BC - NY ? Major Outage
UNICARE ? Major Outage
WELLCARE_HEALTH_PLANS ? Major Outage
Wellcare ? Major Outage
HOMETOWN HEALTH NETWORK ? Major Outage
KEY BENEFIT ADMINISTRATORS ? Major Outage
CHRISTIAN CARE MINISTRIES ? Major Outage
MARCH VISION CARE INCORPORATED ? Major Outage
MOLINA HEALTHCARE OF WASHINGTON ? Major Outage
MOLINA HEALTHCARE CALIFORNIA ? Major Outage
MOLINA HEALTHCARE NEVADA ? Major Outage
MOLINA HEALTHCARE MISSISSIPPI ? Major Outage
MOLINA HEALTHCARE WASHINGTON ? Major Outage
MOLINA HEALTHCARE OF ILLINOIS ? Major Outage
MOLINA HEALTHCARE OF MICHIGAN ? Major Outage
MOLINA HEALTHCARE OF MISSOURI ? Major Outage
MOLINA HEALTHCARE OF NEW MEXICO ? Major Outage
MOLINA HEALTHCARE OF OHIO ? Major Outage
MOLINA HEALTHCARE OF SOUTH CAROLINA ? Major Outage
MOLINA HEALTHCARE OF TEXAS ? Major Outage
MOLINA HEALTHCARE OF UTAH ? Major Outage
MOLINA HEALTHCARE NEBRASKA ? Major Outage
MOLINA HEALTHCARE MICHIGAN ? Major Outage
PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE ? Major Outage
CIMS ? Major Outage
MOLINA HEALTHCARE OF FLORIDA ? Major Outage
MOLINA HEALTHCARE IDAHO ? Major Outage
MOLINA HEALTHCARE FLORIDA ? Major Outage
MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK) ? Major Outage
MOLINA HEALTHCARE SOUTH CAROLINA ? Major Outage
MOLINA HEALTHCARE NEW MEXICO ? Major Outage
MOLINA HEALTHCARE UTAH ? Major Outage
AETNA ? Major Outage
WELLCARE ? Major Outage
HORIZONNJHEALTH_WEB ? Major Outage
BRAVEN HEALTH ? Major Outage
SB890 ? Major Outage
BCBS TENNESSEE ? Major Outage
Central California Alliance for Hea ? Major Outage
WELLCARE BY HEALTH NET ? Major Outage
BCSCC ? Major Outage
AMBETTER HEALTH ? Major Outage
CENTENE CORPORATION ? Major Outage
MVP HEALTH CARE ? Major Outage
MVP ? Major Outage
Cigna Healthcare-Medicare Advantage ? Major Outage
HORIZON BCBS NEW JERSEY ? Major Outage
HORIZONBCBSNJ_WEB ? Major Outage
BCNJC ? Major Outage
BCBS DELAWARE ? Major Outage
EL PASO FIRST HEALTH PLANS - CHIP ? Major Outage
REGENCE GROUP ADMINISTRATORS ? Major Outage
Healthcare Management Administrators ? Major Outage
SENIOR WHOLE HEALTH MASSACHUSETTS ? Major Outage
SENIOR WHOLE HEALTH NEW YORK ? Major Outage
CENTRAL HEALTH MEDICARE PLAN ? Major Outage
ALLINA HEALTH ? Major Outage
BANNER HEALTH ? Major Outage
CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) ? Major Outage
60054 ? Major Outage
TEXAS HEALTH ? Major Outage
SUTTER HEALTH AETNA ? Major Outage
BCBS of New York (Excellus) ? Major Outage
BCBS NORTHEAST PA ? Major Outage
MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP ? Major Outage
HEALTH SERVICES FOR CHIILDREN WITH SPECIAL NEEDS ? Major Outage
MCLAREN HEALTH PLAN ? Major Outage
UNITED CONCORDIA FEE FOR SERVICE ? Major Outage
AETNA BETTER HEALTH ? Major Outage
Blue Cross of Idaho ? Major Outage
BOSTON MEDICAL CENTER HEALTHNET PLAN ? Major Outage
MOLINA ILLINOIS ? Major Outage
MOLINA MEDICARE ? Major Outage
MOLINA MEDICARE COMPLETE CARE VIRGINIA ? Major Outage
MOLINA OHIO MEDICAID MCE ? Major Outage
MOLINA COMPLETE CARE ARIZONA ? Major Outage
MOLINA HEALTHCARE WISCONSIN ? Major Outage
MOLINA HEALTHCARE IOWA ? Major Outage
MOLINA HEALTHCARE OF WISCONSIN ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Multiple Payers - AllyAlign Senior Care Virginia, AllyAlign Senior Care Florida, AllyAlign Senior Care California - Multiple Transactions - AllyAlign Health will be performing maintenance Saturday, August 30th 12:00PM EST through Sunday, Au... Aug 29, 2025 13:00 - Aug 31, 2025 23:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Aug 29, 2025 - 12:34 EDT

BAYCARE SELECT HEALTH PLANS INCORPORATED - Multiple Transactions - BayCare Health will be performing maintenance Saturday, August 30th 12:00PM EST through Sunday, August 31st 11:59 PM EST. Please refrain from sending Eligibility & Benefits... Aug 29, 2025 13:00 - Aug 31, 2025 23:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Aug 29, 2025 - 12:22 EDT

(RESOLVED) FLORIDA BLUE - Multiple Transactions - All Florida Blue, Florida Blue Medicare, and Truli for Health transactions will be unavailable Friday August 29th from 7:00 p.m. until Saturday August 30th 6:00 a.m. EST due to an unscheduled outage. W... Aug 29, 2025 15:00 - Aug 30, 2025 02:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Aug 27, 2025 - 09:05 EDT

(RESOLVED) BCBS MICHIGAN - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, August 30th from 11:30:00 PM EDT through 4:30:00 AM EDT Sunday, August 31st. Aug 30, 2025 23:30 - Aug 31, 2025 04:30 EDT

Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Aug 29, 2025 - 17:39 EDT

(RESOLVED) Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry a... Aug 31, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Aug 27, 2025 - 12:42 EDT

BCBSND - 99 - All transactions are experiencing intermittent failures. Sep 6, 2025 19:00 - Sep 7, 2025 05:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 06, 2025 - 01:59 EDT

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits, HUMANA HMO - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailable Sun, 09/07/202... Sep 7, 2025 00:00-04:00 EDT

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 03, 2025 - 18:13 EDT

PRHTH - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Sunday, September 7th from 8:30:00 AM EDT through 8:30:00 PM EDT Sunday, September 7th. Sep 7, 2025 08:30-20:30 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 03, 2025 - 18:09 EDT

Multiple Payers - ANTHEM - CO, COCHA, ANTHEM - CA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM - CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BCBS - NY, ANTHEM - IN, ANTHEM - KY, ANTHEM - OH, ANT... Sep 7, 2025 12:00-18:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 05, 2025 - 16:27 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Sep 7, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 03, 2025 - 18:06 EDT

Multiple Payers - MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE MICHIGAN, MOLINA HEALTHCARE WAS... Sep 12, 2025 17:00 - Sep 14, 2025 23:59 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 11, 2025 - 07:33 EDT

(RESOLVED) WELLPOINT - 99 - Due to scheduled maintenance all transactions will be unavailable Friday, September 12th from 11:00:00 PM EDT through 3:00:00 AM EDT Saturday, September 13th. Sep 12, 2025 23:00 - Sep 13, 2025 03:00 EDT

Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 02, 2025 - 17:11 EDT

MAGELLAN HEALTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, September 13th from 5:00:00 AM EDT through 11:00:00 AM EDT Sunday, September 14th. Sep 13, 2025 05:00 - Sep 14, 2025 11:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 10, 2025 - 17:06 EDT

PRHTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, September 13th from 7:00:00 AM EDT through 8:00:00 AM EDT Sunday, September 14th. Sep 13, 2025 07:00 - Sep 14, 2025 08:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 10, 2025 - 16:25 EDT

Multiple Payers - MOLINA HEALTHCARE OF SOUTH CAROLINA, MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALT... Sep 13, 2025 17:00 - Sep 15, 2025 00:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 11, 2025 - 18:08 EDT

BCBSMN - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Sunday, September 14th from 1:00:00 AM EDT through 7:00:00 AM EDT Sunday, September 14th. Sep 14, 2025 01:00-07:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 09, 2025 - 11:59 EDT

HUMANA - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailable Sat, 9/14/2025, from 6:00am ET to 11:00am ET. Claims submitted during this time will be routed for batch processing. If you hav... Sep 14, 2025 06:00-11:00 EDT

We are seeing Claim Status Inquiry, Professional Claims, Facility Claims, Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral, HCSR Real Time Authorization, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 10, 2025 - 16:19 EDT

CENTENE - 99 - Due to scheduled maintenance all transactions will be unavailable Sunday, September 14th from 9:00:00 AM EDT through 1:00:00 PM EDT Sunday, September 14th. Sep 14, 2025 09:00-13:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 11, 2025 - 18:03 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN - 99 - Due to scheduled maintenance all transactions will be unavailable Sunday, September 14th from 3:00:00 PM EDT through 10:0... Sep 14, 2025 15:00-22:00 EDT

We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 10, 2025 - 16:51 EDT

FLORIDA BLUE - Multiple Transactions - All Florida Blue, Florida Blue Medicare, and Truli for Health transactions will be unavailable 09/19/25 from 7:00PM until 09/22/25; 6:00AM, due to a scheduled outage. We apologize for any inconvenience. Sep 19, 2025 19:00 - Sep 22, 2025 06:00 EDT

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 04, 2025 - 17:02 EDT

WELLPOINT - Multiple Transactions - Due to scheduled maintenance HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Thursday, September 19th from 10:00:00 PM EDT through 8:00:00 AM ... Sep 19, 2025 22:00 - Sep 20, 2025 08:00 EDT

We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 18, 2025 - 18:21 EDT

HUMANA - Multiple Transactions - Due to scheduled maintenance HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Real Time Authorization transactions will be unavailable Friday, September 19th from 10:00:00 P... Sep 19, 2025 22:00 - Sep 20, 2025 09:30 EDT

We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Real Time Authorization transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 15, 2025 - 17:10 EDT

Multiple Payers - BCBSAZ, BLUE CROSS BLUE SHIELD OF ARIZONA - Multiple Transactions - Between September 20th at noon and September 20th at 4pm (AZ-MST) some Blue Cross Blue Shield of Arizona 27x transactions will be unavailable due to scheduled mainten... Sep 20, 2025 08:00-18:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 17, 2025 - 17:54 EDT

CENTENE - 99 - Due to scheduled maintenance all transactions will be unavailable Saturday, September 20th from 3:00:00 PM EDT through 9:00:00 PM EDT Saturday, September 20th. Sep 20, 2025 15:00-21:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 11, 2025 - 17:59 EDT

WELLCARE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions will be unavailable Saturday, September 20th ... Sep 20, 2025 17:00 - Sep 21, 2025 06:00 EDT

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 18, 2025 - 18:17 EDT

BCBS MICHIGAN - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, September 20th from 10:00:00 PM EDT through 10:00:00 AM EDT Sunday, September 21st. Sep 20, 2025 22:00 - Sep 21, 2025 10:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 05, 2025 - 16:28 EDT

AETNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions will be unavailable Sunday, September 21st from... Sep 21, 2025 00:00-09:00 EDT

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 18, 2025 - 18:14 EDT

BCBS MICHIGAN - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Sunday, September 21st from 1:00:00 AM EDT through 7:00:00 PM EDT Sunday, September 21st. Sep 21, 2025 01:00-19:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 13, 2025 - 18:55 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Sep 21, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 17, 2025 - 17:49 EDT

Multiple Payers - SB890, BCBS TENNESSEE, BCBSTENNESSEE - Multiple Transactions - Scheduled Maintenance Saturday 09/27/2025 from 9:00am to 6:00pm affecting E&B, Auth/referrals, Claim Status and payer space applications. Sep 24, 2025 08:00 - Sep 29, 2025 08:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 23, 2025 - 17:09 EDT

SHAREDHEALTHMISSISSIPPI - Multiple Transactions - Scheduled Maintenance Saturday 09/27/2025 from 9:00am to 6:00pm affecting E&B, Auth/referrals, Claim Status and payer space applications. Sep 24, 2025 08:00 - Sep 29, 2025 08:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 23, 2025 - 17:14 EDT

PRHTH - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Thursday, September 25th from 6:30:00 PM EDT through 11:59:00 PM EDT Thursday, September 25th. Sep 25, 2025 18:30-23:59 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 24, 2025 - 14:08 EDT

WELLPOINT - 99 - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM EST on Friday, September 26th till 1 AM EST on Saturday, September 27th. Sep 26, 2025 23:00 - Sep 27, 2025 01:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 24, 2025 - 17:26 EDT

WELLPOINT - 99 - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM EST on Friday, September 26th till 1 AM EST on Saturday, September 27th Sep 26, 2025 23:00 - Sep 27, 2025 01:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 23, 2025 - 17:18 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Sep 28, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Sep 24, 2025 - 16:46 EDT

WELLPOINT - 99 - Anthem’s Interactive Care Reviewer will be brought down for the KAFKA maintenance activity and unavailable on Sunday, October 5th 2025, from 12:00 to 18:00 PM ET Oct 5, 2025 12:00-18:00 EDT

Update - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 30, 2025 - 16:51 EDT
Scheduled - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Sep 30, 2025 - 16:44 EDT

CENTENE - 99 - Due to scheduled maintenance all transactions will be unavailable Sunday, October 12th from 8:00:00 AM EDT through 12:00:00 PM EDT Sunday, October 12th. Oct 12, 2025 08:00-12:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 09, 2025 - 13:12 EDT

CENTENE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, October 12th from 9:00:00 AM EDT through 12:00:00 PM EDT Sunday, October 12th. Oct 12, 2025 09:00-13:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 10, 2025 - 09:59 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Oct 12, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 08, 2025 - 16:16 EDT

FLORIDA BLUE - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, October 17th from 7:00:00 PM EDT through 12:00:00 PM EDT Saturday, October 18th. Oct 17, 2025 19:00 - Oct 18, 2025 12:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 16, 2025 - 17:20 EDT

HUMANA - Claim Status Inquiry - Due to scheduled maintenance Claim Status Inquiry transactions will be unavailable Friday, October 17th from 11:00:00 PM EDT through 1:00:00 AM EDT Saturday, October 18th. Oct 17, 2025 23:00 - Oct 18, 2025 01:00 EDT

Update - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 17, 2025 - 17:48 EDT
Scheduled - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 17, 2025 - 17:46 EDT

Multiple Payers - ANTHEM - CO, COCHA, ANTHEM - CA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BLUE CROSS, EMPIRE BCBS - NY, EMPIRE BLUE SHIELD, ANTHE... Oct 17, 2025 23:00 - Oct 18, 2025 03:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 16, 2025 - 17:20 EDT

REGENCE - Multiple Transactions - Regence is unable to accept pre-authorization requests due to system maintenance until Sunday, October 19th at 12:00PM PT. Oct 18, 2025 20:00 - Oct 19, 2025 15:00 EDT

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 17, 2025 - 17:56 EDT

AETNA - Claim Status Inquiry - Due to scheduled maintenance Claim Status Inquiry transactions will be unavailable Friday, October 17th from 11:00:00 PM EDT through 10:00:00 AM EDT Sunday, October 19th. Oct 18, 2025 23:00 - Oct 19, 2025 10:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 17, 2025 - 17:45 EDT

Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, Oct... Oct 19, 2025 03:00-10:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 17, 2025 - 13:29 EDT

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA BLUECHOICE HEALTH PLAN, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Sta... Oct 19, 2025 15:00-22:00 EDT

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 16, 2025 - 17:20 EDT

JOHNSHOPKINS - Multiple Transactions - JHHP is currently deploying code changes to the production environment. As a result, the system is temporarily unavailable. Please submit your request via fax or try again after 7:00 AM EST. We appreciate your pa... Oct 19, 2025 20:30-23:59 EDT

Update - We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 19, 2025 - 20:26 EDT
Scheduled - We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 19, 2025 - 20:25 EDT

WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from Friday October 24th 9pm ET through 9pm ET Saturday October 25th Oct 24, 2025 21:00 - Oct 25, 2025 21:00 EDT

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 23, 2025 - 17:43 EDT

HUMANA - Multiple Transactions - Due to scheduled maintenance Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Friday, October 24th from 10:00:00 PM EDT through 9:30:00 AM EDT Saturday, October... Oct 24, 2025 22:00 - Oct 25, 2025 09:30 EDT

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 17, 2025 - 17:53 EDT

HUMANA - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 10/24/2025, at 10pm to Sat, 10/25/2025 at 9:30am ET. If you have an urgent request during this time, please call 1-800-523-0023. Oct 24, 2025 22:00 - Oct 25, 2025 09:30 EDT

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Posted on Oct 24, 2025 - 17:02 EDT
Oct 29, 2025

No incidents reported today.

Oct 28, 2025
Resolved - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
As of 10/28/2025, 3:05:00 PM we are seeing successful transactions. We are considering this issue resolved.
Availity continues to monitor for resolution.

Oct 28, 15:41 EDT
Resolved - This incident has been resolved.
Oct 28, 15:28 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors.
Customers are receiving AV01/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 28, 10:16 EDT
Resolved - This incident has been resolved.
Oct 28, 11:37 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Received errors.
Customers are receiving VT05_035/VT06_013 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 28, 11:09 EDT
Resolved - This incident has been resolved.
Oct 28, 07:40 EDT
Identified - We are seeing Claim Status Inquiry transactions failing with E1:0 errors.
Customers are receiving E1:0 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 24, 18:41 EDT
Resolved - This incident has been resolved.
Oct 28, 06:50 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 22:18 EDT
Oct 27, 2025
Resolved - This incident has been resolved.
Oct 27, 14:36 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Received errors.
Customers are receiving AV01 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 27, 13:24 EDT
Resolved - This incident has been resolved.
Oct 27, 14:25 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 27, 13:09 EDT
Resolved - This incident has been resolved.
Oct 27, 13:52 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 27, 11:28 EDT
Resolved - This incident has been resolved.
Oct 27, 13:15 EDT
Update - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are researching internally.
Availity continues to monitor for resolution.

Oct 27, 06:27 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are researching internally.
Availity continues to monitor for resolution.

Oct 27, 06:25 EDT
Resolved - This incident has been resolved.
Oct 27, 07:01 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 19, 04:31 EDT
Resolved - This incident has been resolved.
Oct 27, 06:37 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 10, 04:09 EDT
Resolved - This incident has been resolved.
Oct 27, 06:30 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 03:38 EDT
Resolved - This incident has been resolved.
Oct 27, 03:30 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 26, 14:18 EDT
Resolved - This incident has been resolved.
Oct 27, 03:28 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 26, 19:02 EDT
Resolved - This incident has been resolved.
Oct 27, 03:28 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 20:42 EDT
Resolved - This incident has been resolved.
Oct 27, 02:41 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 22:00 EDT
Resolved - This incident has been resolved.
Oct 27, 02:14 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 26, 14:25 EDT
Resolved - This incident has been resolved.
Oct 27, 01:21 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 26, 03:39 EDT
Resolved - This incident has been resolved.
Oct 27, 01:05 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 18:37 EDT
Resolved - This incident has been resolved.
Oct 27, 01:03 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 22:55 EDT
Oct 26, 2025
Resolved - This incident has been resolved.
Oct 26, 18:52 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 22, 08:35 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 00:33 EDT
Resolved - This incident has been resolved.
Oct 26, 18:50 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 24, 18:07 EDT
Resolved - This incident has been resolved.
Oct 26, 16:33 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 25, 22:27 EDT
Resolved - This incident has been resolved.
Oct 26, 16:32 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 25, 22:44 EDT
Resolved - This incident has been resolved.
Oct 26, 16:30 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 03:45 EDT
Resolved - This incident has been resolved.
Oct 26, 16:24 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02_030 errors.
Customers are receiving VT02_030 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 26, 06:41 EDT
Resolved - This incident has been resolved.
Oct 26, 16:15 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 26, 09:09 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 26, 09:04 EDT
Resolved - This incident has been resolved.
Oct 26, 02:20 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 25, 22:46 EDT
Oct 25, 2025
Resolved - This incident has been resolved.
Oct 25, 20:29 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 22, 17:04 EDT
Resolved - This incident has been resolved.
Oct 25, 18:55 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 01:51 EDT
Resolved - This incident has been resolved.
Oct 25, 11:27 EDT
Identified - We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 24, 23:31 EDT
Resolved - This incident has been resolved.
Oct 25, 05:32 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 25, 04:48 EDT
Resolved - This incident has been resolved.
Oct 25, 04:39 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with No Response Received/AAA*42/timeout errors.
Customers are receiving AV01/AAA*42/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 22, 14:44 EDT
Resolved - This incident has been resolved.
Oct 25, 02:37 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 24, 11:38 EDT
Oct 24, 2025
Resolved - This incident has been resolved.
Oct 24, 23:28 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 24, 18:18 EDT
Resolved - This incident has been resolved.
Oct 24, 18:50 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 01:47 EDT
Resolved - This incident has been resolved.
Oct 24, 10:15 EDT
Update - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 23, 10:39 EDT
Identified - Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.

Oct 23, 09:58 EDT
Oct 23, 2025
Resolved - This incident has been resolved.
Oct 23, 18:05 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses.
Customers are receiving VT06_036 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 23, 09:25 EDT
Resolved - This incident has been resolved.
Oct 23, 15:42 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 23, 14:11 EDT
Resolved - This incident has been resolved.
Oct 23, 14:13 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 23, 10:41 EDT
Resolved - This incident has been resolved.
Oct 23, 10:30 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 23, 05:59 EDT
Resolved - This incident has been resolved.
Oct 23, 06:44 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 22, 19:45 EDT
Resolved - This incident has been resolved.
Oct 23, 02:25 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 23, 00:27 EDT
Oct 22, 2025
Resolved - This incident has been resolved.
Oct 22, 15:56 EDT
Monitoring - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions will be unavailable Sunday, August 24th from 12:00:00 AM EDT through 4:00:00 AM EDT Sunday, August 24th.
Aug 23, 21:24 EDT
Resolved - This incident has been resolved.
Oct 22, 10:26 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 21, 17:56 EDT
Resolved - This incident has been resolved.
Oct 22, 10:26 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 21, 17:57 EDT
Resolved - This incident has been resolved.
Oct 22, 09:24 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Unable to create a ticket from Emdeon
Availity continues to monitor for resolution.

Aug 21, 21:51 EDT
Oct 21, 2025
Resolved - This incident has been resolved.
Oct 21, 17:04 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 08:29 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 22:46 EDT
Resolved - This incident has been resolved.
Oct 21, 14:54 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses.
Customers are receiving VT06_013 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 13:48 EDT
Resolved - This incident has been resolved.
Oct 21, 14:38 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 20, 14:29 EDT
Resolved - This incident has been resolved.
Oct 21, 07:41 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 14:07 EDT
Resolved - We are seeing Eligibility and Benefits Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 21, 07:36 EDT
Resolved - This incident has been resolved.
Oct 21, 07:31 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 21:14 EDT
Resolved - This incident has been resolved.
Oct 21, 02:38 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 23:44 EDT
Resolved - This incident has been resolved.
Oct 21, 02:16 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 20, 22:08 EDT
Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 14:49 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 16, 23:22 EDT
Resolved - This incident has been resolved.
Oct 20, 08:17 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 04:40 EDT
Resolved - This incident has been resolved.
Oct 20, 06:44 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 17, 18:51 EDT
Resolved - This incident has been resolved.
Oct 20, 06:41 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 17, 04:40 EDT
Resolved - This incident has been resolved.
Oct 20, 06:41 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 18, 21:21 EDT
Resolved - This incident has been resolved.
Oct 20, 02:48 EDT
Update - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 23:34 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 23:33 EDT
Resolved - This incident has been resolved.
Oct 20, 02:46 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 02:47 EDT
Resolved - This incident has been resolved.
Oct 20, 02:45 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 22:53 EDT
Resolved - This incident has been resolved.
Oct 20, 02:12 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 18, 22:30 EDT
Resolved - This incident has been resolved.
Oct 20, 02:11 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 18:57 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 02:58 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 02:57 EDT
Resolved - This incident has been resolved.
Oct 20, 02:11 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 21:59 EDT
Resolved - This incident has been resolved.
Oct 20, 02:10 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 04:37 EDT
Resolved - This incident has been resolved.
Oct 20, 02:09 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.

Oct 19, 04:40 EDT
Resolved - This incident has been resolved.
Oct 20, 00:38 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 05:20 EDT
Oct 19, 2025
Resolved - This incident has been resolved.
Oct 19, 23:59 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 21:34 EDT
Resolved - This incident has been resolved.
Oct 19, 23:56 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 3, 01:37 EDT
Resolved - This incident has been resolved.
Oct 19, 23:51 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response errors.
Customers are receiving AV07/VT06_013 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 1, 06:43 EDT
Resolved - This incident has been resolved.
Oct 19, 23:45 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 22:03 EDT
Resolved - This incident has been resolved.
Oct 19, 23:42 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 23:02 EDT
Resolved - This incident has been resolved.
Oct 19, 23:40 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 19, 04:31 EDT
Resolved - This incident has been resolved.
Oct 19, 23:35 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 03:02 EDT
Resolved - This incident has been resolved.
Oct 19, 23:34 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 17, 21:18 EDT
Resolved - This incident has been resolved.
Oct 19, 23:28 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 00:30 EDT
Resolved - This incident has been resolved.
Oct 19, 23:27 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 02:18 EDT
Resolved - This incident has been resolved.
Oct 19, 23:26 EDT
Update - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 03:19 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 03:18 EDT
Resolved - This incident has been resolved.
Oct 19, 19:03 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 04:07 EDT
Resolved - This incident has been resolved.
Oct 19, 19:02 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 04:07 EDT
Resolved - This incident has been resolved.
Oct 19, 09:36 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 03:30 EDT
Resolved - This incident has been resolved.
Oct 19, 09:34 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 19, 03:30 EDT
Resolved - This incident has been resolved.
Oct 19, 05:58 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 17, 00:29 EDT
Resolved - This incident has been resolved.
Oct 19, 05:56 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 18, 02:29 EDT
Oct 18, 2025
Resolved - This incident has been resolved.
Oct 18, 04:31 EDT
Monitoring - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 4, 03:37 EDT
Oct 17, 2025
Resolved - This incident has been resolved.
Oct 17, 23:21 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Oct 17, 13:53 EDT
Resolved - This incident has been resolved.
Oct 17, 23:17 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 17, 14:32 EDT
Resolved - This incident has been resolved.
Oct 17, 22:46 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/Invalid Response errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 16, 17:20 EDT
Resolved - This incident has been resolved.
Oct 17, 18:47 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 17, 09:54 EDT
Resolved - This incident has been resolved.
Oct 17, 09:53 EDT
Identified - We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 17, 08:08 EDT
Resolved - This incident has been resolved.
Oct 17, 08:15 EDT
Identified - We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 16, 21:54 EDT
Resolved - This incident has been resolved.
Oct 17, 03:40 EDT
Identified - We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Oct 16, 18:59 EDT
Oct 16, 2025
Oct 15, 2025

No incidents reported.